Which? Reveals The Best And Worst Opticians For 2019

By support on January 8, 2019

And no surprises to find Independent Opticians come out on top again after surveying more than 6,000 Which? members to find the best and worst places to buy glasses and get your eyes tested

As in previous years, independent optician stores have received the highest customer score from members. They asked members to rate their opticians stores on everything from thoroughness of eye tests to the quality of glasses, price, value for money, customer service and the store environment.

Independent optician stores received five stars – the maximum, across the board – for customer service, thorough eye-testing, quality products and the store environment. A lot of members who use local or independent opticians told us they’ve been going to the same one for years and appreciate the personal touch.

The range of scores for eye testing was the widest. Independent optician stores topped the chart at 91%, while the brand at the bottom scored 59%.

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