INTRODUCING MYGLASSES
A proper plan for your eyes — not just your glasses.
For most people, visiting the opticians means an eye test every two years and a new pair of glasses when something breaks or blurs. In between, your lens coatings quietly age, driving at night becomes that bit harder, and your prescription can drift before you’ve even noticed.
MyGlasses is our answer. A simple monthly subscription that bundles your eye care and your eyewear into one predictable Direct Debit — so your eyes are genuinely looked after, not just occasionally serviced.
What every subscriber receives
A proper plan for your eyes, year after year
1
Fresh lenses, every year
Brand-new ZEISS lenses every 12 months — even if your prescription hasn’t changed. Because lens quality matters as much as the numbers on your prescription.
2
New frames, every two years
A complete frame and lens replacement every 24 months — chosen from our full range of independent designer eyewear and trusted classics.
3
Annual eye care
A comprehensive eye examination with OCT scan every 12 months, so we catch changes early and keep your eyes in the best possible health.
5
25% off additional pairs
A generous discount on any further glasses, including prescription and non-prescription sunglasses — so your everyday eyewear wardrobe stays complete.
4
Accidental damage cover
Two-year cover included as standard. Drop them, sit on them, let your grandchild get hold of them — we’ll repair or replace them free of charge.
6
Priority care
Complimentary adjustments, repairs and attention whenever you need them. Members are looked after as part of our family, not queued as customers.
WHY WE CREATED MYGLASSES
Because good eye care shouldn’t feel like a big bill every few years.
We’re a family-run independent opticians, established in 1946 and now in our fourth generation. Over that time we’ve watched the industry change — but we’ve always believed that proper eye care is about relationships, not transactions.
“A plan for your eyes, year after year — not just glasses when something goes wrong.”
MyGlasses reflects how we actually want to look after you. Your lenses stay fresh. Your frames stay current. Your eyes are seen regularly. And the cost is spread into manageable monthly payments instead of large one-off bills.
It’s quietly better eye care — and for patients who stay with us for years, it’s a significantly better deal too.
Monthly plans
Pricing depends on your lens type — chosen at your appointment.
Single Vision
Zeiss Single Vision lenses
£35 / month
ZEISS Office Lens Superb
Designed for screen and intermediate work
£39 / month
ZEISS Bifocals
Distance and reading in one lens
£39 / month
ZEISS Varifocals
All distances in one pair
£49 / month
Seperate Distance & Reading
Two pairs of ZEISS single vision lenses
£49 / month
All plans include annual eye examination, OCT scan, two-year accidental damage cover, and 25% off additional eyewear. Simple monthly payments by Direct Debit — nothing more.
How it works
Four simple steps, in person at your practice
1
Book an appointment
Start with an eye examination at your local practice — Hexham, Ponteland or Haltwhistle.
2
Choose your plan
We’ll recommend the lens type that suits your vision and walk you through the monthly plan that matches.
3
Pick your frames
Select from our full range of designer and independent eyewear — no limits, no upcharges on most frames.
4
Enjoy, year after year
Fresh ZEISS lenses on us every 12 months, and a full frame and lens refresh every 24. We handle the rest.
Questions, answered
If there’s something else on your mind, just ask us when you’re in.
How long is the commitment?
The minimum term is 24 months — which matches the two-year replacement cycle for your frames. After the initial 24 months, the subscription continues on a rolling basis and can be cancelled at any 12-month anniversary
What happens if I cancel early?
Life happens, and we understand. Within the first 24 months you can either return your most recent glasses in reasonable condition, or keep them by paying the difference between your payments to date and the full retail price. Full details are in our terms and conditions.
Is this a finance agreement?
No — MyGlasses is a subscription, not a credit product. It’s simply a monthly Direct Debit in exchange for ongoing eye care and eyewear. There’s no credit check required and your credit rating isn’t affected by joining.