Covid-19 Update

Our Team

Mark Steven: Company Director and Optician, Mark graduated in 1997 and passed his College exams in 1998. He subsequently worked in the south of England and New Zealand before joining his father in partnership in 2004. Mark performs sight tests and contact lens checks across all the practices. He has a particular interest in contact lens fitting and enjoys attending conferences and courses keeping him up to date with the latest technologies.

Christopher Steven: Chris is also a Company Director and Optician, he qualified in 2006. He tests across all the practices and is the principle Optician at the Haltwhistle practice. Like his brother Mark, Chris works hard to keep up to date with all advancements in the Optical market.

Andrew Brent: Andrew joined the team as a full-time Optician in 2016, having been qualified since 2011 and working before in a busy Independent Practice. He performs eye examination and contact lens checks across all of our branches.

Louise Lewis: Louise is a Fellow of the British Dispensing Opticians. She has been with the practice since 2001, having previously worked for another optometrist in Newcastle upon Tyne. Louise is the principle Manager and Dispensing Optician at our Hexham practice.

Donna Devonport: Donna is also a Fellow of the British Dispensing Opticians. She has worked at the practice for since 2002, she has also gained some experience in New Zealand. Donna is also a fully qualified Contact Lens Optician working part-time mainly from our Hexham practice.

Andrew Scott: Andrew is the Manager and principal Dispensing Optician at our Ponteland practice. He has experience of both the independent and multiple sectors. His main interest lies in the latest technological advances in spectacle lenses and has a vast knowledge of the various lens choices available.

Sarah Eddy: is the Practice Manager for the company, she looks after all the day-to-day office and financial administration for the practice, covering all branches. She has been working for us since 1997.

Christine Tweddle: Christine is our Receptionist and mainstay of the Haltwhistle practice, having been born and bred in the town. She has been with us since 2006. She also covers other duties such as minor repairs to frames.

Joanne Stanton: is our Marketing Assistant, has been with the practice since 1998. 

Sylvia Large: is the full-time optical assistant at our Ponteland branch. She has outstanding patient focus and offers advice on frame selection. She is competent in frame adjustment and minor repairs. She has been with the practice since 2007.

Linda Simpson: Linda has been working part time at the Ponteland practice since 2007, she was employed by Mr Mackley and when we took over the business in 2011 she has continued her employment with us. She has excellent customer service and also handles frame adjustments and minor repairs.

Becci Charlton: she has been a part time Optical Assistant at our Hexham practice since 2014, she performs the pre-screening tests before your eye examination and is training to help dispense spectacles including offering frame and lens advice.

Karen Simpson: Karen has been working part time as an Optical Assistant at the Hexham branch since 2013. She performs pre-screening tests before your eye examination and has completed and passed an Advanced Customer Care Program course. Karen is also training to help dispense patients when buying new spectacles.

Celia Sanderson: our full-time Optical Assistant based at the Hexham practice, Celia joined the company in 2015 and has fully trained to perform pre-screening tests on patients and has also, like Karen, completed and passed an Advanced Customer Care Program course. Celia is currently training to help dispense spectacles and offer patients the best frame and lens advice.

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